Real-Time Messaging Protocol (RTMP) was initially a proprietary protocol developed by Macromedia for streaming audio, video and data over the Internet using a Flash player and a server. For PTZOptics cameras, this protocol is used to stream directly to a website. For this example, I will be using Facebook Live. Please contact support if you are having issues with setting up your RTMP stream.
Step 1: To connect the camera to Facebook Live, set a static IP for your camera. instructions for this can be found HERE.
Step 2: Make sure you have the latest version of the firmware for the camera which can be found HERE.
Step 3: Log into the camera's browser interface. then go to the "Network" tab. Please see the image below.
The highlighted area is the area we are most interested in for this example. Enable audio and video then turn on the stream. Hit "Apply" at the bottom of the screen and power cycle the camera.
Step 4: Log into Facebook and look for the link that says "Go Live" or "live video". This will open a link (see below) with a live video preview. Scroll down until you see "Stream Setup". Change the option to "Streaming software" as seen in the picture below.
- Check the box labeled "Persistent Stream Key".
- Copy the "Server URL" (this is also known as the Domain Name) and paste it in the MRL field in the browser interface stream 1.
- Copy the Stream Key/Name (Please note: the key above is an example and will not work for you). The final result is seen in the image below. Make sure to hit "Apply" on the camera's network page.
- Go to "System" and hit reboot. This should cause a video preview to show up on Facebook.
- Finally, hit the "go live" button and the camera will now be streaming on Facebook.
Please contact support if you are having any issues and if there is anything we can help with
- Support can be reached M-F 8AM-6PM EST.
- Call 484-593-2584
- Submit a ticket here: https://help.ptzoptics.com/support/login
- Email [email protected]
edit SR 1/7/2022