Quick Start Section

Quick Start documents to help you get up and running with your PTZOptics camera!

How do I sync up my camera with the audio?
How do I sync up my camera with the audio? There are a few methods out there for testing a camera's latency from a certain output. The articles be...
Wed, 31 Mar, 2021 at 6:14 PM
NDI®|HX Port for SuperJoy Control
This will show you how to determine the port to set on the SuperJoy for NDI®|HX control of a camera. Open PuTTY.exe and connect to the IP address of yo...
Tue, 14 Jun, 2022 at 11:37 AM
Connecting the PT Webcam 80
The PT Webcam 80 is a simple "Plug & Play" webcam with multiple features: Supports up to 1080p-30/25 fps with a wide 80° horizontal field o...
Wed, 15 Jun, 2022 at 11:12 AM
Troubleshooting the PT Webcam 80
Here are a few steps to assist you in troubleshooting your Webcam: No image Check whether the USB cable is connected properly to the PC. Check whet...
Wed, 21 Jul, 2021 at 1:51 PM
What you need to do to get your Producer Kit Plus up and running.
The PTZOptics Producer kit is plug and play with a few caveats.  You do need to download the newest driver for the Magewell (4) input SDI input card. h...
Mon, 13 Sep, 2021 at 4:16 PM
How can I reach support?
Our reward winning support team can be reached Monday - Friday from 8 am until 6 pm Eastern Standard time. You can reach them using one of the following...
Thu, 9 Jun, 2022 at 1:30 PM
Using the camera serial number to find the correct firmware.
These steps will help you determine the model camera you have and when it was produced. Using this information will help you load the correct firmware to yo...
Fri, 19 Aug, 2022 at 9:36 AM
Setting up your camera with Boxcast
If you have set your camera up with your network already, skip to step 7. If not, start at step 1 to connect your camera to the network and enter the P...
Fri, 28 Jan, 2022 at 12:45 PM
Do PTZOptics Cameras work with the TriCaster Mini?
The cameras do work with the TriCaster Mini products, but the TriCaster SDI Mini does not accept the solid framerates  cameras output in NTSC.  This ...
Fri, 3 Jun, 2022 at 3:41 PM